Frequently Asked Questions
Find clear answers to common questions about our courses, access options, and how to get the most from your learning experience.
Our courses are ideal for researchers, educators, postgraduate students, and professionals who want to apply generative AI effectively and ethically in their work. Whether you're in academia, healthcare, or education, you'll find real-world value here.
No. You don’t need to be a programmer or AI expert. Our courses are designed to be accessible, practical, and easy to apply — even for those new to generative AI.
We focus on research-capable generative AI tools such as ChatGPT, Claude, and Gemini. Our teaching emphasises transferable skills and prompting strategies, not reliance on any single tool.
Yes. Most courses include a preview lesson or open access to the first chapter, so you can explore the format and content before purchasing.
Yes. Refunds are available within 14 days of enrolment if you’ve completed less than 25% of the course. We encourage you to preview content before enrolling.
We’re currently exploring a subscription model. In the meantime, you can access complete multi-course tracks — like Generative AI in Research — at a discounted bundle rate. Contact us to learn more about available bundles or future subscription access.
Yes. We offer group access, bulk enrolment, and custom licensing solutions for universities, research centres, and organisations. If you’re interested in team-wide or institutional access, contact us to discuss your needs.
Yes. While our current courses are designed for accessibility, we’re also developing deeper modules for those seeking advanced skills or specialised use cases.
Yes, we occasionally partner with domain experts to co-create courses that align with our mission in generative AI and future-focused learning. If you’re working on something innovative and values-aligned, feel free to get in touch.