Strategic GenAI Capacity Building Across the Institution

About the Course

Strategic GenAI Capacity Building Across the Institution offers a structured, future-focused approach to developing AI capability at scale in higher education. As universities integrate GenAI into teaching, research, governance, and core operations, the need for coordinated, intentional capacity development has never been greater. This course moves far beyond isolated workshops or tool-based introductions, guiding institutions toward a coherent strategy for building AI fluency, confidence, and leadership across every role and department. Across the modules, you will learn how to map emerging AI responsibilities, conduct evidence-based skills audits, and develop role-specific capability profiles for academic, professional, and leadership staff. You will explore how to adapt and apply GenAI competency frameworks to different institutional contexts, and how to align these with organisational goals, regulatory expectations, and evolving workforce needs. You will also examine scalable models of AI professional development, including tiered pathways, bespoke training routes, and integrated curriculum approaches that embed learning into everyday practice. Practical sections focus on creating the institutional conditions that support sustainable growth: designing communities of practice, building AI learning repositories, establishing partnerships with vendors and sector bodies, securing funded projects, and mapping internal assets to strategic priorities. You will also explore processes for monitoring progress, incentivising engagement, and recognising achievement — including certification pathways, appraisal mechanisms, and leadership-aligned retention strategies. Particular attention is given to ensuring equitable development, preventing uneven adoption, and supporting staff through rapid technological change. By the end of this course, you will be able to design and implement a whole-institution strategy for GenAI capacity building — one that is systematic, scalable, and aligned with institutional KPIs. You will be equipped to support staff at all levels, strengthen organisational resilience, and ensure your university can adapt confidently to emerging AI tools, sector trends, and long-term innovation cycles.